A platform fee
One monthly fee for the venue. It covers all fifteen core modules, your sport's module, the website on your own domain, the office console, the members' app, and unlimited members and staff logins.
Pricing
A monthly fee, a small cut online, nothing on cash.
That is the whole shape of it. What the fee comes to depends on your venue, so we would rather work it out with you than put a number on a page that turns out to be wrong for your club.
Get a quote for your venue
Tell us what you run and roughly how many members, and we will come back with a figure and what it covers.
How it works
Two parts, and one of them is zero.
No per-member pricing, no charge for staff logins, no module you have to buy back. A venue that grows does not get a bigger bill for growing.
A commission online
A small percentage of what you take through the platform online. It lands in your own Stripe account and our share comes off on the way past, so we never hold your money.
Nothing at the desk
Cash, cheque, e-transfer and a card tapped at the counter carry no commission. That money is not ours to charge for.
Door access, migrating your members and history off whatever you run now, and setting up your waiver documents are quoted with the fee rather than bolted on afterwards. Several venues under one body — an association, a municipality, a chain — are priced per site with one console across all of them. Stripe's own processing fees are separate and go to Stripe.
What you keep
Your domain. Your Stripe. Your data.
A venue that cannot leave is a venue that has been captured rather than served. These are deliberate, and they are the terms we would want as a customer.
Your own domain
The website is a self-contained directory of plain HTML, uploaded to your host. It is your site, at your address, and it keeps working whatever happens to us.
Your own Stripe
Direct charges into your account. Onboarding is Stripe's, not ours. We are never in possession of your members' money.
Your own data
Export the roster, the waivers, the history, the invoices. Suspension hides a venue from the platform; it does not delete anything.
Nothing on cash
Commission is on what you take online, because that is the part we carry. Money over the bar or across the desk is not ours to charge for.
Questions we get asked
What does venueOS cost?
A platform fee per venue plus a commission on payments taken online through Stripe. We quote the fee per venue rather than publish a rate card, because a single-sheet club and a multi-site association are not the same job — tell us what you run and we will give you a figure.
Is anything charged on cash or desk payments?
No. Commission applies only to money taken online through the platform. Cash, cheque, e-transfer and a card tapped at the counter carry nothing.
Is there a setup fee or a contract term?
Door access, migrating your members and history, and setting up your waiver documents are quoted with the fee rather than added later. Ask us about term length; either way the venue keeps its own domain, its own Stripe account and its own data.
Whose Stripe account takes the money?
Yours. venueOS uses Stripe Connect direct charges, so payouts land in the venue's own account and the platform commission is deducted per transaction. We are never in possession of your members' money.
Does the price go up as we add members?
No. There is no per-member pricing and no charge for staff logins, so a club that grows does not get a bigger bill for growing.
Next step
What are you on now?
Tell us what you are running, what it costs and what it will not do. Half the time the honest answer is that you should stay where you are, and we would rather say so early.
Book a walkthrough